Privacy Policy and Cookies GOSportsZone.com

At GOSportsZone.com, your privacy and data protection are paramount. This Privacy Policy informs you about how we collect, use, and safeguard your personal data when you shop for jerseys from top football, baseball, NHL, and NBA teams on our website. We fully comply with the European Union’s General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and Switzerland’s new Federal Act on Data Protection (nFADP), which became effective September 2023.

2. Data Controller

GOSportsZone.com is the data controller responsible for your personal data. You can contact our Data Protection Officer via email at [info@gosportszone.com].

3. Personal Data We Collect

We collect personal data necessary for processing your orders and improving your shopping experience, including:

• Identification data (name, date of birth)
• Contact details (email address, phone number, shipping address)
• Payment information (card or bank details, processed securely by payment providers)
• Order details (products purchased, transaction history)
• Website usage data (IP address, cookies, browsing behavior)

Sensitive personal data are not collected unless explicitly provided by you (e.g., for marketing preferences).

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity (to fulfill orders and communicate with you)
• Your consent (for marketing communications and cookies)
• Legal obligations (taxation, anti-fraud measures)
• Our legitimate interests (website operation, improving services)

5. Use of Personal Data

Your personal data is used for:

• Processing and delivering your orders
• Customer service and support
• Sending transactional communications (order confirmations, updates)
• Marketing communications (if consented)
• Complying with legal requirements
• Fraud detection and prevention
• Website analytics and improvement

6. Data Sharing and Transfers

We share your data with trusted third parties such as payment processors, shipping companies, and IT service providers, all of whom are GDPR and nFADP compliant. International data transfers are protected by appropriate safeguards in line with EU and Swiss regulations.

7. Data Retention

Personal data is retained only as long as necessary to fulfill purposes, including legal, tax, and accounting obligations.

8. Your Rights

You have the right to:

• Access your personal data
• Rectify incorrect or incomplete data
• Request erasure of data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority (e.g., the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland or relevant EU authorities)

Requests can be sent to [info@gosportszone.com].

9. Security

We implement state-of-the-art technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Children’s Privacy

Our services are not intended for children under 16 years old. We do not knowingly collect data from minors.

Cookies Policy

1. What Are Cookies?

Cookies are small data files stored on your device when you visit our website. They help improve your experience by remembering preferences, login status, and analyzing site traffic.

2. Types of Cookies We Use

• Strictly Necessary Cookies: Essential for website function and order processing.
• Performance Cookies: Collect anonymous data to help us understand usage patterns.
• Functional Cookies: Remember user preferences (e.g., language, currency).
• Advertising/Targeting Cookies: Used to deliver relevant ads based on your browsing habits.

3. Consent for Cookies

In accordance with EU Cookie Directive and Swiss law, we obtain your explicit consent to use non-essential cookies upon your first visit. You can manage or withdraw your cookie preferences anytime via the cookie banner or browser settings.

4. Managing Cookies

You can set your browser to decline or delete cookies. However, this may affect website functionality or user experience.

5. Third-Party Cookies

We may allow third-party analytics and advertising providers to place cookies. Their privacy practices are their own, and you should review their policies as well.

6. Changes to This Policy

We may update these policies from time to time, reflecting legal requirements or service changes. Updates will be published on this page.

Contact Information

For questions or concerns about privacy or cookies, please contact: [info@gosportszone.com]